How does the MHA address Reasonable Accommodation Requests?

Under disability law, the MHA must engage in an interactive process with you while reviewing your request. This means that the MHA will work with you in a cooperative way to try to find a resolution to your needs.

Once enough information is available, the appropriate MHA staff person for your program will review and decide upon your request. If additional information is needed to make a decision, you will receive a written request. You should be careful to follow any deadlines in the letter.

You may request a meeting to discuss your request.

As part of the interactive process, either you or MHA staff may request a meeting to discuss the requested accommodation. Any meeting will be held at a location that is accessible to you. You may have a friend or advocate with you at the meeting.